Glossary

Designing content and technology so people with different abilities and needs can access, understand and use it effectively.

The percentage of responses that are correct out of all those MCQs attempted. In metacognitive assessment, accuracy is interpreted alongside confidence to distinguish knowledge from guessing or misconception.

A tab within the Learner and Manager Dashboards, where the user can view accuracy data.

A user account that is currently enabled and available for use on the platform, whether or not the user has recently engaged with learning content.

Adaptive learning tailors the learning journey to each individual learner, allowing non-linear exploration of content based on a learner's knowledge, understanding, and confidence.

This is the process of clicking the button to create a Knowledge Space in the CMS.

ADDIE is an instructional design model with five phases: Analysis, Design, Development, Implementation and Evaluation.

Describes AI systems or workflows that can take goal-directed actions, make decisions across steps and use tools with some autonomy. In learning, agentic capabilities may support content creation, search, tutoring or workflow automation.

Obrizum’s in-platform analytics tool, which displays data gathered from engaged users across the platform. There are two versions of the Analytics Dashboard available. Manager Dashboard is available to users with manager access, and Learner Dashboard is available to users with member or guest access.

Pedagogy refers broadly to teaching methods, often associated with children, while andragogy focuses on adult learning principles such as relevance, autonomy and experience.

A tab within the Learner Dashboard, where the learner can view their answer data.

A set of rules and tools that allow different software applications to communicate and share data with each other.

A metacognitive Multiple-Choice Question or in which users are asked to select what they think is/are the correct answer(s) as well as rate their confidence in each of those answers to stimulate metacognition.

The process of creating, editing and assembling learning content, assessments, media and learning experiences.

Digital representations of users, instructors or characters that can support personalisation, simulation, role-play or engagement.

The banner is a prominent visual element, located at the top of the homepage in the portal. It includes an image and welcome text.

Short, focused learning content designed to be consumed quickly and easily. Bitesize content helps learners engage in small units and supports adaptive sequencing, spaced repetition and learning in the flow of work.

A learning approach that combines digital, self-paced or adaptive learning with live, instructor-led, workplace or social learning activities.

A framework for classifying learning objectives by cognitive level, commonly progressing from remembering and understanding through applying, analysing, evaluating and creating.

A structured learning or assessment flow where the next step depends on a learner’s choices, answers or scenario decisions.

A policy or practice allowing users to access systems or learning from their own personal devices.

This is the process of building a Knowledge Space in the CMS after content has been produced.

A set of processes, technologies, and tools used to collect, integrate, analyse, and present business data beyond the in-platform Manager Dashboard.

A Business Intelligence suite is a set of analytics and reporting tools used to visualise data, track performance and support decision-making.

The process of proving that people or teams have the required knowledge, skills and confidence to perform critical tasks. Obrizum-style analytics can support this by measuring understanding and readiness rather than completion alone.

A digital credential awarded upon reaching the certification thresholds of each concept in a Knowledge Space.

Certification refers to the process of validating a user's knowledge or skills in a Knowledge Space. It is a formal recognition that a user has met defined requirements, such as completing a programme, passing an assessment or demonstrating competence.

The threshold required to reach certification in each concept.

A user who has reached the certification threshold and received a certificate in one or more Knowledge Spaces.

Breaking information into smaller, meaningful units so it is easier to process, learn, assess and reuse.

An observable capability combining knowledge, skill, behaviour and judgement required to perform a task or role effectively.

Structured models defining the competencies, behaviours, knowledge and proficiency levels required for roles, functions or career paths.

Any node that must be seen by a user in order for them to reach the certification thresholds and get their certificate.

Training delivered through a computer or digital device, usually self-paced and often including multimedia and assessments.

A thematic area or topic identified within learning content. A collection of nodes that are highly related to each other within a Knowledge Space.

Sequences or pathways through related concepts within a Knowledge Space. Concept tracks can be used to guide learning around a topic, competency or objective while still allowing adaptive delivery.

A user’s stated certainty in their answer or understanding. This is a metric measured during the learning journey to assess a user's understanding and self-awareness.

Any instructional or educational information that is delivered within a Knowledge Space to facilitate learning.

A collection of all the learning bites within a Knowledge Space.

The percentage of content covered by a user in a Knowledge Space.

Selecting, organising, adapting and sequencing content so it supports defined learning objectives and learner needs.

A Content Management System is software used to create, manage, edit and organise digital content.

A tab within the Manager Dashboard, where the user can view data on how content is performing within a Knowledge Space.

The mix of different media types in a Knowledge Space, such as documents, multiple-choice questions (MCQs), videos, audio (i.e. podcasts) and reflective exercises.

Contextualisation uses one of our proprietary AI models to automatically analyse and organise your content, whether documents, videos, audios, or assessments, into high-dimensional, concept-specific Knowledge Spaces. It identifies meaning, structure and relationships between concepts.

Continuing Professional Development or Continuing Professional Education refers to ongoing learning required or encouraged to maintain professional competence and credentials.

Any data (including documents, graphics, animations, text, images, audio files, video files, virtual reality files, and interactive content) that is owned by the customer. Customer Content excludes Derived Data.

A system used to manage an organisation’s interactions with current and potential customers, storing information such as contact details, communication history, and transaction records.

A UK cyber security certification that verifies an organisation has implemented key technical controls and has passed an independent assessment.

Under data protection law, a controller decides why and how personal data is processed, while a processor handles personal data on behalf of the controller.

Any data which is derived from the use of Obrizum Services or the processing of customer content.

A single source repository containing all the content within a single portal.

A cognitive bias where people with low ability or knowledge in an area may overestimate their competence, while more knowledgeable people may underestimate theirs.

A user who actively participates and interacts with nodes on the platform.

Engagement refers to a users interaction with the portal.

A tab within the Manager Dashboard, where the user can view engagement data.

Learning through doing, reflection and applying experience, often using practice, scenarios, simulations or workplace tasks.

A short prompt-and-answer learning item used for retrieval practice, revision and reinforcement.

A model describing how memory retention declines over time without reinforcement or retrieval practice.

An employee who performs operational, customer-facing, field-based or hands-on work, often away from a traditional desk environment.

The use of game-like elements such as points, badges, levels, challenges or leaderboards to increase motivation and engagement.

The General Data Protection Regulation is the EU and UK data protection framework governing how personal data is collected, used, stored and protected.

Guests are a type of registered user who has access to a portal.

This is the landing page of the portal, typically showing available learning, announcements, progress or navigation options.

A system or service that creates, manages, and verifies digital identities, and provides authentication information to other applications.

Insights are analytics tools that provide key information and data-driven recommendations to users.

The practice of designing effective learning experiences by aligning objectives, content, practice, assessment and feedback.

A connection between systems. LTI links learning tools with platforms, while SSO lets users sign in using a central identity provider rather than separate platform credentials.

An AI-enabled search that allows users to search all Knowledge Spaces or an individual Knowledge Space to find relevant content, answer or learning bites quickly and efficiently.

A learning design technique where concepts are alternated during an adaptive learning journey, rather than being blocked together.

An Information Security Management System is the governance framework of policies, processes, controls and risk management used to protect information assets.

An international standard for establishing, maintaining and continually improving an Information Security Management System.

An international quality management standard focused on consistent processes, customer satisfaction and continual improvement.

Learning delivered exactly when a user needs it to complete a task, solve a problem or make a decision.

Kirkpatrick’s Model is a training evaluation framework covering reaction, learning, behaviour and results.

Short formative assessment questions used to confirm understanding, reinforce learning and identify gaps.

A Knowledge Space is a high-dimensional learning environment, created automatically by our contextualisation engine, containing multimedia learning content known as nodes. One might associate terms like "course" and "programme" with a Knowledge Space.

The process of moving knowledge from experts, documents or systems to learners or teams so it can be understood and applied.

A version of the Analytics Dashboard available in-platform where an individual user can see their data.

These profiles are used to group users based on their confidence and self-awareness. Data records that describe an individual learner’s activity, preferences, strengths, gaps, confidence, progress and history.

A tab within the Manager Dashboard, where a manager or user group manager can search for a specific user to view the data in their Learner Dashboard.

Content in a finite form (Document, Video, Audio).

A record of a learner’s previous activity, progress, answers, completion, achievements and performance across learning experiences.

Learning delivered at the point of need within normal work activity, so users can access support without leaving their workflow for a separate course.

A software platform that focuses on delivering, tracking, and reporting of online and blended learning.

A Learning Management System (LMS) is a software platform used to create, deliver, manage, and track training and educational content within an organisation. It typically handles course hosting, user enrolment, progress tracking, and compliance reporting, but generally delivers the same linear content journey to every learner regardless of their individual needs or knowledge gaps.

Clear statements describing what a learner should know, understand or be able to do after a learning experience.

The consumption of one node within a Knowledge Space.

An integration that enables different learning platforms and tools to connect and share information seamlessly.

The ongoing development of knowledge and skills throughout a person’s life and career.

Linear learning is a traditional method of learning where learners go through content in a predefined sequence, with one size fits all.

A learning bite which has been ‘linked’ to a multiple-choice question (MCQ) to support navigation, recommendation or adaptive sequencing.

Adapting content, language, examples, user interface or formatting for a specific region, language, culture or market.

A branch of AI in which systems learn patterns from data to make predictions, classifications or recommendations without being explicitly programmed for every rule.

Managers are a type of registered user who have access to a portal.

The data collected as users interact with nodes and complete Knowledge Spaces within the platform.

A version of the Analytics Dashboard available in-platform where managers can see aggregated data.

Members are a type of registered user who have access to a portal.

Metacognition refers to the awareness and understanding of the user's own thought processes 'thinking about ones own thinking'. It is a person’s ability to notice how they learn, why they’re stuck, and makes them consider strategies to help them understand something better.

A Metacognitive Multiple-Choice Question (MCQ) in Obrizum is a patented evaluation method measuring not just whether a learner gets an answer right, but how confident they are in that answer.

A small, focused credential that recognises achievement of a specific skill, competency or learning outcome.

Short, focused learning activities designed to address a specific objective or need in a small amount of time.

Training that directly affects business-critical outcomes such as safety, compliance, operational performance, revenue, customer success or professional competence. Obrizum is positioned for high-stakes learning where organisations need evidence that people truly understand and can apply essential knowledge.

A Massive Open Online Course is a large-scale online course designed for broad access, often combining videos, readings, quizzes and forums.

Learning that uses multiple modes such as text, audio, video, diagrams, interaction, practice and assessment to support different ways of engaging with content.

Original file or content formats supported directly by a platform, such as documents, slides, video, audio, HTML or images, without requiring conversion into a third-party package.

An individual learning bite or multiple-choice question (MCQ) within a Knowledge Space.

The process of splitting long form pieces of content into learning bites appropriate for adaptive learning. The process of defining assessable, digestible, self-contained nodes of content.

Pre-built learning content available for general use, often licensed from a content provider rather than created specifically for one organisation.

Learning that users can access whenever they need it, rather than at a scheduled time.

The total combination of Knowledge Spaces, content, users and user data within a single instance.

A customer, business unit, institution or tenant structure within the platform that groups users, content, permissions and reporting.

A tab within the Manager Dashboard which allows the user to see high-level metrics of their portal.

A portal experience intended for partners, customers or external stakeholders to access relevant Obrizum services, resources, reporting or administration functions.

A measure of how effectively a user engages with and applies course content, often evaluated through progress, assessment results, and completion rates.

Any information that can be used to identify an individual, either directly (such as name, email address, or national insurance number) or indirectly when combined with other data (such as date of birth or postcode).

The core Obrizum software environment used to create, deliver, adapt, manage and analyse digital learning experiences.

A commercial entitlement giving an organisation access to the Obrizum platform or portal capabilities for a defined period, usually governed by contract scope, users, modules and usage limits.

The branded instance where Knowledge Spaces are hosted and users, managers or administrators interact with Obrizum learning, content and analytics.

A tab within the Learner Dashboard, where the user can view progress data.

The process of tracking and measuring a user's progress towards completing the requirements for obtaining certification for that Knowledge Space.

Proprietary content refers to the content owned or controlled by an organisation, often unique to its products, processes, expertise, customers or intellectual property.

A tool where manager users can manage the multiple-choice question (MCQs) within each Knowledge Space.

A product feature within Question Creator that uses generative AI to generate multiple-choice question (MCQs) from learning bites that are in a Knowledge Space.

This is a self-assessment slider for users to rate their understanding of learning bites within a Knowledge Space.

A person who has been created or enrolled in the platform and has an account, regardless of whether they have started learning.

Allows users who have reached 100% content coverage to retake multiple choice questions (MCQs).

The extent to which learners remember and can apply knowledge over time after initial learning.

Articulate Rise is a popular e-learning authoring tool used to create responsive online courses. Content produced in Articulate products is often exported as SCORM or other e-learning packages for delivery through an LMS or learning platform.

Return on Investment is a measure of value gained compared with cost. In learning, it may consider productivity, reduced risk, faster competence, revenue impact or efficiency savings.

A contextual situation or story used to test judgement, decision-making or application of knowledge.

SCORM is a widely used e-learning standard that packages digital learning content and allows platforms to launch it and record basic learner activity such as completion, pass/fail status and score.

An approach where security is considered from the start of product, process and architecture design rather than added after build.

An open standard for securely exchanging authentication and authorisation information between systems, commonly used for single sign-on (SSO).

A user’s ability to recognise what they know, what they do not know and how confident they should be in their understanding.

A tab within the Learner and Manager Dashboards, where the user can view self-awareness data.

A realistic practice environment or activity that lets learners apply knowledge and make decisions in a controlled setting.

Single Sign On works by redirecting the user to their business’s Identity Provider (IdP) at the time of login. When the user successfully authenticates, they are redirected back to Obrizum with a trusted token. Obrizum then verifies the token with the IdP and the user becomes authenticated in the Obrizum platform.

A structured classification of skills, often organised by domain, role, level or relationship, used for workforce planning and learning alignment.

Specific learned capabilities that enable someone to perform tasks or behaviours effectively.

A security and controls assurance framework commonly used by technology companies to demonstrate controls over security, availability, confidentiality, processing integrity and privacy.

Solution design refers to the process of creating a blueprint or representation of how the solution should be implemented for your user experience within the portal.

A learning technique that revisits information at increasing intervals to strengthen memory and reduce forgetting.

The degree to which content, assessment, feedback or analytics are precise and targeted to a particular concept, objective, learner need or context.

A learning experience, module or content item that can be used independently without requiring a wider programme, instructor-led session or external system dependency.

A person with deep knowledge or expertise in a particular topic, process, role or professional domain.

Synchronous learning happens live at the same time for all participants, such as a webinar or classroom session. Asynchronous learning can be completed at any time, such as self-paced digital modules.

Collectively the Initial Term and any Renewal Term(s), as such terms are defined.

Defined cut-off values used to trigger decisions, statuses or recommendations, such as pass marks, mastery levels, confidence levels or engagement minimums.

A unit used to measure or authorise consumption of a service, API, AI model or platform resource. In commercial contexts it may also refer to a metered usage allowance.

A programme that prepares instructors, facilitators or internal champions to deliver, support or manage training for others.

A software platform that supports the administration of training operations such as scheduling, enrolment, resources, instructors, events and compliance records.

A learning approach in which the learner’s path changes dynamically based on evidence of knowledge, confidence, behaviour and progress. In Obrizum, this means each learner receives the most relevant content and assessments at the right time rather than following a fixed linear course.

A selection of registered users which can be defined within the CMS.

The end-to-end path a user follows through the platform or learning experience, from access and onboarding to content, assessment, feedback and completion.

Roles assigned to users in the CMS which determine their level of access to Knowledge Spaces and the CMS.

A commercial entitlement that gives an individual user access to a platform, portal, content catalogue or learning service for a defined period.

A collection of intelligent AI capabilities – an adaptive layer that sits across the entire Obrizum portal. It supports learners in the moment, not just when they’re looking for answers, but throughout the learning journey.

Live training delivered remotely by an instructor using video conferencing, virtual classroom or collaboration tools.

The Visual Content Editor (VCE) is a tool in the CMS that will allow manager users to create high-quality, responsive reading nodes.

The Web Content Accessibility Guidelines are international standards for making web content more accessible to people with disabilities.

Activities that build the skills, knowledge and capability of employees or labour markets to meet current and future organisational needs.

Analytics and insight about employee capability, knowledge, skills, confidence, engagement and readiness. It helps organisations identify gaps, target development and make evidence-based workforce decisions.